Included services & booking information

Good to Know

The prices are per person, per night.
When booking a room, accommodation and breakfast are included. All other culinary choices are up to you: Fine dining in our Ristorante Porcino or classic food in the hotel’s own wine bar.

Included services

  • Private parking in the garage for your convenience.
  • Luxury accessories provided: hairdryer, umbrella, and shoehorn to always ensure your comfort.
  • Wrap yourself in soft bathrobes for complete relaxation.
  • Enjoy our exclusive wellness bag with towels and slippers for maximum comfort during your stay.
  • Treat your palate at our wellness bar with a wide selection of refreshing drinks.
  • Exclusive access to our wellness area, including a Finnish sauna, bio sauna, Turkish bath, and the warm outdoor infinity pool for ultimate relaxation.
  • Relax in our sunny quiet rooms with breathtaking views of the majestic Dolomites.
  • Stay connected with free Wi-Fi throughout the hotel.
  • Start your day with a delicious breakfast buffet featuring a variety of delights and live cooking.
  • Discover our insider tips for special places to visit during your stay.
  • Enjoy evening entertainment with live music for an unforgettable experience.

Exclusive Winter Services:

  • Take advantage of the proximity to the La Crusc – Santa Croce ski lifts, just 200 meters from the hotel, and use the free shuttle to reach them.
  • Receive a 10% discount on ski equipment at SkiTop for a perfect day on the slopes.
  • With our SkiService in collaboration with SkiTop, equipment pickup and delivery take place directly at the hotel’s ski depot for your convenience. Ask for more details during your stay!

Exclusive Summer Services:

  • Explore the beauty of the surroundings with our E-bike rental, perfect for outdoor adventures.
  • Enjoy relaxing moments and sunbathing on our sun terrace, fully equipped for your comfort.
  • Use the free shuttle bus to reach the La Crusc and Piz La Ila ski lifts for an active day out.
  • Embark on exciting summer hikes directly from the hotel, suitable for all experience levels.

Booking Information

Deposit: To confirm your booking, we require a deposit of 30% of the total amount, payable via bank transfer or online payment.

Cancellation Policy:

  • Up to 21 days before arrival: 5% of the total booking amount will be charged.
  • From 20 days before arrival: 100% of the total booking amount will be charged.
  • Early departure, late arrival, or no-show: 100% of the booked days will be charged.

Avoid unnecessary costs by taking out travel insurance in advance — you can easily add this option when making your reservation.

Vacation Information

Children: Our concept is tailored for adult entertainment. Therefore, you won’t find children’s activities or playgrounds here. However, young guests aged 12 and above are welcome and may use the infinity pool until 4:00 PM. The sauna and steam bath are available to all guests aged 16 and above.

Dogs: Four-legged guests are allowed upon request—this applies to one dog per room in selected categories. We charge €38 per day and reserve the right to add an additional cleaning fee if necessary. Dogs must be kept on a leash throughout the hotel, and they are not permitted in the following areas: Ristorante Porcino, the wine bar, the Stube, and the wellness area. A limited number of dogs are accepted.

Specials: Special occasions call for special touches. Whether it’s a bouquet of flowers, your favorite wine, or a personal surprise, we’ll arrange it. You’re also in the right place for celebrations of any kind!